You can pay online prior to the in-person interview. Once you complete the online application and submit the payment, you will be directed to schedule an appointment in La Paz or Santa Cruz. Please schedule your appointment at least 72 hours after payment submission. This provides time for your payment to be processed prior to your CRBA interview.
Please note that per Embassy security regulations, all persons who wish to appear for an appointment must register their names in the appointment system to be admitted into the Embassy/Consular agency. If an application will be submitted on behalf of a minor child, both the child and the parent(s) or legal guardian(s) will require appointments to enter the Embassy/Consular agency. Once you have completed the online application and submitted the payment, request an appointment via email: ConsularLaPazACS@state.gov for La Paz and ConsularSantaCruz@state.gov for Santa Cruz.
U.S. Embassy La Paz
Schedule an Appointment
Avenida Arce #2780
La Paz, Bolivia
U.S Consular Agency Santa Cruz
Avenida San Martin
The Consular Section is closed on Bolivian and U.S. holidays. Edificio Empresarial Equipetrol Calle G esquina Avenida Salvador (paralela a la Avenida San Martin), Piso 4 Santa Cruz, Bolivia
You must submit ORIGINAL documents or copies certified by the custodian of the record. Generally, we will return your documents after we have seen them. We cannot accept photocopies or notarized copies of documents.
Please remember to bring all required application forms and documentation with you to the appointment. If you fail to do so, you may be required to schedule a new interview. Please bring ORIGINALS of each document.
Passport Book/Card Pick Up
CRBAs and passport books/cards are sent through FedEx. If you applied for a CRBA and/or passport book/card at the U.S. Embassy in La Paz or at the Consular Agency in Santa Cruz and requested that your CRBA and/or passport book/card be delivered at a specific address, you can expect FedEx to deliver it within three working days after receiving a confirmation email stating that your passport has been received. If you stated you wanted to pick up your document from a FedEx office, you can pick it up from FedEx three days after receiving the confirmation email. Please note that FedEx will charge you Seventy Bolivianos (Bs.70) upon delivery of the document.
Generally, immediate family members may accompany passport and CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport and CRBA applicants also have the option of being accompanied by an attorney at their appointment interview. Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):
Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview. Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate. It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview. The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.
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