Emergency Contact – All Locations

If you are a U.S. citizen with a life or death emergency, please call during regular business hours [011] (591-2) 216-8246.

An embassy duty officer is available for after hour emergencies at [011] (591-2) 216-8500.

The American Citizens Services unit is open Monday through Thursday, from 08:00 – 17:30 and Friday, from 08:00 – 12:00, excluding U.S. and Bolivian holidays.

Please note that American Citizens Services staff does not answer visa-related inquiries neither by phone nor by appointment.  Any question regarding visa matters should be directed either to the Non-Immigrant Visa unit by sending an e-mail ConsularLaPazNIV@state.gov or to the Immigrant Visa unit at ConsularLaPazIV@state.gov.  You can also visit the visa section of this website where you can find more information.