Emergency Assistance

  1. Emergency Assistance
  2. Santa Cruz Consular Agency

If you are a U.S. citizen with a life or death emergency, please call during regular business hours [011] (591-2) 216-8000.

An embassy duty officer is available for after hour emergencies at [011] (591-2) 216-8000.

The American Citizens Services unit is open Monday through Thursday, from 08:00 – 17:30 and Friday, from 08:00 – 12:00, excluding U.S. and Bolivian holidays.

Please note that American Citizens Services staff does not answer visa-related inquiries neither by phone nor by appointment.  Any question regarding visa matters should be directed either to the Non-Immigrant Visa unit by sending an e-mail ConsularLaPazNIV@state.gov or to the Immigrant Visa unit at ConsularLaPazIV@state.gov.  You can also visit the visa section of this website where you can find more information.

Emergency line for police, fire and medical in La Paz 110, Cochabamba 911 and Santa Cruz 110