Missing Persons/Welfare/Whereabout

If you have reason to believe that a family member or friend has disappeared in Bolivia, the Embassy can help you try locate the individual. Please contact the American Citizens Services unit, or the emergency duty officer if you are calling after hours.

Please note, however, that the U.S. Federal Law under the Privacy Act limits what we can tell you after our interaction with any U.S. citizen over 18 years old. The Embassy or Consular Agencies cannot release any information about a U.S. citizen’s situation without his or her express permission to waive the Privacy Act.

Without this permission we can only notify the individual of your concern and suggest that they contact you directly.

In order to assist us in locating the U.S. citizen abroad, it is helpful to have the following information available:

  • Name of the U.S. citizen abroad
  • Date and place of birth
  • Passport number (if known)
  • Itinerary
  • Last known address and phone number
  • Reason for travel/residence abroad
  • Date of last contact
  • Other contacts abroad (friends, business associates, hotel, etc.)
  • Caller’s full name, address, phone number and relationship

Emergency Family Messages also include:

  • Nature of the emergency
  • What you want the person told about the emergency
  • Name, address and telephone number and relationship with person in the United States

Scams in Bolivia:  If you have been contacted to send money to a loved one in Bolivia, please see the link below!  Criminals commonly attempt to scam money from travelers’ family members by posing as the traveler and claiming to be in trouble.  To learn about this and other scams, please see the Department of State Fraud Warning.