Passport Services

A passport is an internationally recognized travel document that verifies the identity and nationality of the bearer.  A valid U.S. passport is required to enter and leave most foreign countries.  All U.S. citizens, including dual nationals, must enter the United States on a U.S. passport.  Only the U.S. Department of State has the authority to grant, issue, or verify U.S. passports.

To apply for a U.S. passport, all applicants, including children, must appear in person for an interview at the American Citizen Services unit of the U.S. Embassy in La Paz or at the Consular Agency in Santa Cruz.  The average time for processing a new passport is approximately 15-20 working days from the time the Consular Officer approves your application.  Every applicant must provide original documents requested.  If you are required to bring additional evidence to comply with U.S. law, you will have 90 days from the date of the interview to submit the evidence.

In order to provide more effective customer service, the American Citizens Services unit has an appointment system for all non-emergency services, including passport renewals. We ask that you make an appointment before your visitPlease note that as per Embassy security regulation, all persons who wish to appear at the appointment must register their names in the appointment system in order to be admitted into the embassy/agency. If an application will be submitted on behalf of a minor child, both the child and the parent(s) or legal guardian(s) will all need to have appointments in order to enter the Embassy/Agency. Our appointment system allows you to plan your visit in advance, ensures shorter wait times, and allows more efficient handling of individual cases. Only customers with appointments will be admitted into the Consular Section/Agency for all non-emergency matters.

Social Security Number for Passport Applications

Note: Effective October 1, 2016, you must provide your Social Security number, if you have been issued one, on your application for a U.S. passport, in accordance with 22 U.S.C. 2714a and 22 C.F.R 51.60(f).

If you or your child don’t have a Social Security number, you must submit a statement, signed and dated, that includes the phrase, “I declare under penalty of perjury under the laws of the United States of America that the following is true and correct: I have/(Child’s full name) has never been issued a Social Security number by the Social Security Administration.”

Your passport application will be delayed or denied if you do not provide a Social Security number or a statement declaring that a Social Security number has not been issued to you. Contact the Social Security Administration for information about obtaining a new or replacement Social Security number and card.

Passport services require ONE passport photo.

You must submit ONE photo with your passport application. For information on passport photo requirements please click HERE.

Please use the links below to determine which type of passport service you need, and follow the instructions carefully.

THIRD PARTY ATTENDANCE AT PASSPORT AND CRBA APPOINTMENT INTERVIEWS

Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview. Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):

  • Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).
  • Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.
  • The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.
  • It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.
  • Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.
  • Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.
  • To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.
  • The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant. Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee. Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.
  • No attendee may coach or instruct applicants as to how to answer a consular officer’s question.
  • Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question.
  • Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.
  • During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.
  • Attendees may take written notes, but may not otherwise record the appointment interviews.
  • Attendees may not engage in any other conduct that materially disrupts the appointment interview. For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel. Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place.

Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview. Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate. It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview. The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.